PhilCare Lifestyle Concierge

Scope of Services
PhilCare Lifestyle Concierge shall, subject to the terms and conditions as defined under the Agreement and the user eligibility as defined in the Program Certificate, provide the following Services to the User (whom for the purpose of this Schedule only shall be referred to as “User”) calling PhilCare Lifestyle Concierge:

 

Domestic Home Assistance
The Services provided hereunder are rendered in the Philippines only, (“Territory”).

 

Locksmith Assistance
In the event the User is locked out of his home and he contacts PhilCare Lifestyle Concierge, PhilCare Lifestyle Concierge will assist the User by providing referral information for a locksmith to the house as well as their charges, and if necessary, arrange for a house call, if requested by the User.

 

Plumbing Assistance
Should the User’s home plumbing be clogged or a leak has sprung, and the User contacts PhilCare Lifestyle Concierge, PhilCare Lifestyle Concierge will assist the User by providing referral information for a plumber to the house as well as their charges, and if necessary, arrange for a house call, if requested by the User.

 

Electrical Assistance
In the event of an electrical failure or short circuit in the User’s home, and the User contacts PhilCare Lifestyle Concierge, PhilCare Lifestyle Concierge will assist the User by providing referral information for a electrician to the house as well as their charges, and if necessary, arrange for a house call, if requested by the User.

 

Emergency Home Appliance Repair Service
In the event of a home appliance malfunction or breakdown, and the User contacts PhilCare Lifestyle Concierge, PhilCare Lifestyle Concierge will assist the User by providing referral information for a service provider to the house as well as their charges, and if necessary, arrange for a house call, if requested by the User.

 

Air-Conditioned Engineer Assistance
In the event of a malfunction of the air-conditioner in the User’s home, and the User contacts PhilCare Lifestyle Concierge, PhilCare Lifestyle Concierge will assist the User by providing referral information for an air condition engineer to the house as well as their charges, and if necessary, arrange for a house call, if requested by the User.

 

Pest-Control Assistance
Should the user require pest control assistance and contacts PhilCare Lifestyle Concierge, PhilCare Lifestyle Concierge will assist the User by providing referral information for a pest control service provider to the house as well as their charges, and if necessary, arrange for a house call, if requested by the User.


Home Grocery Shopping Services
PhilCare Lifestyle Concierge will assist the User by providing the name and address and telephone number of home grocery shopping location in major cities. If possible and upon request, PhilCare Lifestyle Concierge shall also assist the User in placing an order of non-perishable groceries on User’s behalf and inform the User when the item is ready for pick-up.

The above Services are purely on referral or arrangement basis only. PhilCare Lifestyle Concierge shall not be responsible for any third party expenses, which shall be the User’s responsibility.

“User” will have access to Aspire Lifestyle’s Global Privileges under the following categories:

·         Restaurant

·         Hotel

·         Gifting

·         Car Services

·         Flower Delivery

·         Airport Services

·         Travel Services

·         Entertainment