Got You Covered
The Dengue Assist voucher covers the following if the case is confirmed Dengue:
- Room and Board (Regular Private)
- Diagnostic Procedures according to algorithm set by DOH for Dengue case
- Medical supplies and medications
- Administration of Dengue vaccines
This voucher includes two (2) consultations with Family Medicine or General Practitioner specialists which maybe availed in any PhilCare clinic in Metro Manila and Hi-Precision Diagnostics Medalle Branch in Cebu.
Caring for You and Your Family
When worse comes to worst, Dengue Assist is there for you.
- P10,000 accidental death and dismemberment coverage
Age Eligibility and Validity
Dengue Assist is for clients aging from 18 to 64 years old and is valid for 1 year upon activation date. Benefit coverage starts 30 days after activation date. The voucher is non-transferrable once activated.
Top-Notch Assistance Offline and Online
PhilCare’s services are delivered through a combination of people and digital channels. People channels include a team of Liaison Officers in key hospitals assisting members for admission or confinement, Quick Assist desks in major hospitals, a 24/7 Contact Center manned by nurses and supported by a state of the art technology platform, and finally, PhilCare-owned clinics and the PhilCare Clinic@Work worksite clinics supported by a competent medical team.
Our intense focus on the customer inspired us to pioneer innovation and transform customer experience through digital channels. Find a provider through PhilCare’s mobile app, HeyPhil! Check your health program, transactions, and the newest news about health and wellness through our interactive portals. Easily repurchase your health plan through our e-Commerce site and talk to us and your your co-PhilCare members through our social media sites. Digital channels promote convenience and speed of service delivery to our members.
Step 1: Voucher registration is required. Click here to register. Benefit coverage starts 30 days after activation date. Upon successful online registration, member will receive voucher to its nominated email address. If you do not receive an email from us within a few minutes of registering, please check your Junk E-mail folder just in case the email got delivered there instead of your inbox. Otherwise, please email firstname.lastname@example.org for assistance. The product is non-transferrable once activated. A Member is allowed to avail two (2) Dengue Assist vouchers in a year.
Step 2A: For Dengue case, go to the nearest Emergency Department (ED) of a PhilCare-accredited hospital as recommended by a qualified specialist. Present your Dengue Assist voucher together with a valid ID to ED Personnel for membership verification. The hospital staff will be the one to contact PhilCare to verify your membership and the applicability of coverage based on your initial or if available, your final medical diagnosis and treatment.
Please note that the coverage of the voucher is based on the final medical diagnosis of a Dengue case. The initial presentation of your symptoms may indicate Dengue for which a PhilCare In-Patient Letter of Authorization (LOA) may be issued. However, this may be invalidated and revoked if it is shown in the course of medical treatment that the case is not related to Dengue illness.
Step 2B: For medical consultations, download and print the LOA at PhilCare consultations page and present this with one (1) valid ID of the voucher-holder on the day of availment.
Please arrange an appointment with any of the following clinics prior to availment:
PhilCare Manila Clinic 3544217 or 3544218
PhilCare Makati Clinic 8928844 or 8928850
PhilCare Quezon City 6976396
PhilCare EDSA Clinic 6331045
Hi-Precision Diagnostics – Medalle Branch (Cebu City) (032)2550131
* Terms and conditions apply.
**See FAQs for more details.
*** Your final medical diagnosis is the basis for PhilCare’s approval of coverage.
**** PhilHealth is required for availment of this voucher during hospital confinement.